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Request Basic Needs Assistance

College can be overwhelming—but you don’t have to do it alone. Case management is here to help you navigate any detours on the road to graduation.

CARES Center Case Management: What to Expect

What Is Case Management?

Case management is a partnership between you and a designated staff member designed to help you succeed academically, personally, and professionally.

  • Identify unmet needs, challenges, or obstacles you’re facing related to non-academic matters
  • Connect with campus and community resources
  • Address/resolve non-academic barriers impacting academic success
  • Stay on track toward graduation

You are in control of your decisions—your case manager provides guidance and support.

How Case Management Can Help

Financial Support

  • Financial aid resources
  • Support in budgeting and financial literacy
  • Navigating emergency financial resources

Basic Needs

  • Housing resources and support
  • Campus food resources
  • Community food assistance and resources
  • Utility assistance resources

Wellness and Personal Support

  • Referrals to counseling services
  • Stress management strategies
  • Connecting to health services
  • Information regarding navigating and understanding various mental health services on and off campus
Your First Appointment

During your first meeting, you can expect to:

  • Explore your current needs and challenges impacting academic success or personal wellbeing
  • Discuss the circumstances that led to these challenges and barriers to addressing them
  • Identify on- and off-campus resources to meet your needs
  • Establish a clear plan with next steps

This is a judgment-free space. Be open and honest so we can best support you.

Your Role

To get the most out of case management:

  • Attend scheduled meetings
  • Follow through on agreed action steps
  • Communicate changes or concerns
  • Ask questions

Success is a shared effort.

Privacy

Your information is kept private except when:

  • There is risk of harm to yourself or others
  • Disclosure is required by law
  • Information sharing is necessary to connect you with support or resources in compliance with FERPA regulations

If you have questions about privacy, please ask.

How Long Will Services Last?

Our services are for acute, specific needs. Many students return to the CARES Center multiple times throughout their time at Ñý¼§Ö±²¥.

Financial Empowerment Resources

Having a strong financial foundation is vital to ensuring students’ academic. There are a variety of resources available to students both on and off-campus to support financial empowerment; several are listed below. The basic needs resources that students are able to utilize are as unique as each student. Students are encouraged to explore the resources listed below and can connect with a CARES Center Case Manager for collaborative support in navigating their unique combination of options. 

Food Security Resources

The CARES Center works to support food security for Ñý¼§Ö±²¥ State students. We work collaboratively with students and campus and community partners with the goal of connecting students' long-term sustainable food resources that meet their current needs. We assist students facing a range of difficulties from immediate emergency need to ongoing hardships accessing sustainable nutritious food.  

Stable Housing Resources

Having a safe and secure place to live is imperative to students' success.  However, there are many situations where a student's housing situation can change in a moment's notice. When a Ñý¼§Ö±²¥ State student faces a housing emergency, the CARES Center helps to identify emergency housing options as well as support in securing long-term sustainable housing on and off-campus.

Mental Health Resources

The college transition process is truly an exciting time as each student is embarking on a new journey of self-discovery and the pursuit of their vocational dreams. However, this transition can also feel a bit overwhelming and can be a time when students experience a large amount of stress and feelings of anxiety. No matter how you may be feeling, the CARES Center Case Managers help students connect with mental health care on and off-campus.

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